For businesses that already work and want their time back
Around eighty percent of what happens in your business every day doesn’t need to be you. It just needs to be done, on time, every time, by a team that makes you look as good as your work. OtherEighty runs that eighty. The twenty percent only you can do is yours again.
Free. We run eight a month.
Every action logged in plain English. Nothing outbound without your say-so.
$126k
revenue the average small business loses to missed calls every year†
78%
of customers buy from whoever responds first††
0
calls missed by businesses running OtherEighty
62% of calls to small businesses never reach a person, and most of those callers don’t try again. They just dial the next name on the list. You can’t respond faster than instantly. OtherEighty can. That’s not a convenience. It’s revenue you couldn’t reach before, now answered, booked, and on the books.
† Industry analyses based on the 411 Locals study (85 businesses, 58 industries; 37.8% of inbound calls answered live). †† Lead Connect first-responder study.
Reception
Calls used to hit voicemail after the third ring.
Every missed call gets an instant text back, in your voice. Callers get answers, a booking, or a promise of a callback. The job stays yours instead of going to whoever picked up first.
Go deeper →Incoming call · 2:14 PM · no answer after 4 rings
Hi, this is Coastal Drain Pros. Sorry we missed you. Want us to call back, or can I book you now by text?
Kitchen sink is backing up. Can someone come Thursday?
We can do Thursday between 9 and 11 AM. Should I lock that in?
Yes please 👍
✓ Booked Thursday 9–11 AM · summary sent to owner
Appointments
Scheduling used to take three calls and two voicemails.
The receptionist checks your real availability mid-call, offers the slot, confirms it back, and schedules the reminder. One call, booked.
Go deeper →…do you have anything Thursday morning?
We do. I have 9 AM Thursday open. Can I get your name and the service address?
Sam Lutz, 123 Alder Street.
✓ Confirmed back to caller · reminder scheduled
Follow-up & pipeline
Quotes used to die waiting on a reply you didn't have time to send.
Every lead, from phone to web form to Google message, lands in one inbox with one memory. Quotes stop dying in silence: every one gets a follow-up cadence, and won work gets logged with the dollars attached. Anything that needs your judgment waits for your approval, in plain sight.
Go deeper →And everything like it
Reception is just the front door. Campaign writing, SEO housekeeping, review replies, invoice chasing, the spreadsheet you keep meaning to build. The repetitive work is exactly the work OtherEighty takes.
How it works
Here’s what we mean. Most of what happens in your business every day is repeatable: answering the phone, booking the job, sending the follow-up, keeping the record. That’s the eighty percent, and it doesn’t need to be you. The twenty percent is the part that does: the work itself, the judgment calls, the relationships. OtherEighty takes the first list off your hands and never touches the second.
The eighty. Handled.
The twenty. Yours.
1
We learn your business.
A real discovery of your services, your customers, and your way of doing things becomes OtherEighty's operating memory.
2
You approve the work.
Every outbound action waits in your inbox until you say go. Approve once, or grant standing autonomy channel by channel.
3
The work gets done.
Answered, booked, sent, and logged, with a plain-English record of everything.
What customers notice
Your craftsmanship built the reputation. But customers judge the parts they can reach: whether the phone gets answered, how fast the quote arrives, whether anyone replied to that review. OtherEighty runs every one of those touchpoints, answered in two rings, followed up within the hour, responded to by name, so the impression finally matches the work.
✓Answered on the second ring, 11:40 PM.
✓Quote followed up before lunch.
✓Review responded to, by name, same day.
Family-run. Runs like a firm.
Trust
One team. One operating memory. Receipts for everything.
Every email, every post, every reply waits in your approvals inbox until you’ve okayed it.
Approve with one tap, edit before it goes, or hand OtherEighty the keys one channel at a time: reception on autopilot, marketing with your sign-off. You decide what runs itself, and you can take the keys back anytime.
Your say-so, built in.
Outbound actions are held for approval by default. That’s the architecture, not a setting.
A record of everything.
Every call, message, and action logged in plain English.
Your data stays yours.
OtherEighty earns your business every month. If you leave, everything we’ve learned and logged goes with you. No hostages.
Implementation
OtherEighty isn’t a login and a YouTube tutorial. Implementation starts with a real discovery, on-site when it matters, where we map how your business actually runs: how calls should be answered, what gets booked where, what needs your sign-off. Then we configure everything, run it alongside you until it’s right, and stay on as advisors as your operation grows.
Software companies sell you a tool and wish you luck. We stay until it works.
Custom builds
A gym that needs class booking and billing that members actually use. A clinic that needs intake done before the patient sits down. We design and ship the bespoke platform your business runs on, with OtherEighty’s workflows wired in from the first screen, not bolted on later.
See how builds workWeek 1
Discovery and design: real screens by Friday.
Week 2
Build, with your data and workflows wired in.
Week 3
Your team runs it, with us in the room.
Pricing
Every OtherEighty team is the whole team: the phones, the follow-up, the reviews, the marketing, all of it, from day one. What changes with size is how much work it handles and how much of us comes with it. Pick the size that fits today; grow when the receipts say so.
Everyone gets the whole team. You pay for how much work it does, not which parts you are allowed to use.
Front Desk
Sized for the owner-operator
$1,499
per month
The hire it replaces
The receptionist AND the marketing help they could never afford separately.
A part-time receptionist runs ~$2,500 a month for 25 hours a week. One recovered job usually clears this on its own.
Deploy Front DeskFull Office
Sized for the shop with staff
$3,499
per month
The hires it replaces
The marketing person and the admin.
Replaces a $2–4K retainer and does the follow-up work of an admin, with receipts for both.
Deploy Full OfficeWhole Operation
Sized for multi-crew complexity
from $4,999
per month, scoped in your audit
The hire it replaces
The ops manager ($6 to 8K per month fully loaded) they've postponed for two years.
An ops manager runs $6–8K fully loaded, takes six months to hire, and quits. This one sends receipts from week one.
Deploy Whole OperationEvery OtherEighty team comes with room for all of yours: the office manager in the approvals inbox, the tech checking tomorrow’s bookings, whoever watches the reviews. No seat pricing, no per-user math, ever. We charge for work done, not for people watching it get done.
Custom builds stay fixed-price projects, available at every size. Start with your Everything Audit and your exact quote arrives in writing at the readout.
Everyone selling AI shows you a demo. We show you your own numbers. Then nothing runs without your say-so, and a real person stays until it works.